Warmth, Efficiency, and Savings - Guaranteed!
At Infrared Heaters Direct, we're passionate about providing energy-efficient heating solutions to our customers across the UK. Our mission is to bring you the best deals on infrared heaters, backed by a level of service that can't be matched. We believe that everyone deserves to stay warm and comfortable in their homes, workplaces, and outdoor spaces, without breaking the bank.
Our Story
Infrared Heaters Direct was founded on the principles of innovation, sustainability, and customer satisfaction. We saw an opportunity to revolutionize the way people heat their spaces, and we've made it our mission to make infrared heating a household name. With years of experience in the industry, our team has developed a deep understanding of what our customers need and want. We've curated a range of infrared heaters that cater to different spaces, budgets, and preferences.
Our Services
We offer a wide range of infrared heaters, from slimline panels to outdoor patio heaters, and from ceramic heaters to far infrared solutions. Our products are designed to provide comfortable warmth, while minimizing energy consumption and reducing your carbon footprint. We're committed to helping you find the perfect infrared heater for your needs, whether you're a homeowner, business owner, or contractor. Our team is always available to provide expert advice, guidance, and support throughout your purchase journey.
Our services include:
- Free quotations for commercial and trade customers
- Expert advice on infrared heater selection and installation
- Competitive pricing and exclusive discounts for trade accounts
- Fast and reliable shipping across the UK
- Comprehensive product warranties and after-sales support
Why Choose Infrared Heaters Direct?
There are many reasons why customers choose Infrared Heaters Direct for their heating needs. Here are just a few:
- We're the UK's premier retailer for energy-efficient infrared heating
- We offer the best prices in the UK, with exclusive discounts for trade accounts
- Our team has years of experience in the industry, ensuring expert advice and guidance
- We provide a wide range of infrared heaters, catering to different spaces and budgets
- We're committed to sustainability, reducing energy consumption, and minimizing carbon footprints
Product Reliability Issues
Some customers have reported issues with the product's reliability, stating that it stopped working after a short period. In one instance, a customer had to pay for return postage and was offered either a fix/replacement or a credit note, which was not satisfactory.
Wrong Items Received and Refund Issues
A few customers have reported receiving wrong items and experiencing difficulties in getting a refund. One customer had to threaten court action to receive a refund, while another had to wait for a week to receive a refund.
Delivery and Customer Service
However, some customers have reported prompt delivery and excellent customer service. One customer received their order on the next day, and another received great advice and quick resolution to a minor issue.
Positive Experiences
A few customers have reported excellent customer service, with staff providing helpful advice and recommending better products. These customers were very happy with their purchases and would recommend the company.
Be the first to review Infrared Heaters Direct.
Write a Review
