Quality Service, Quality Workmanship, Quality Relationships
At O. Miskelly Limited, we take pride in our rich history that dates back to 1963. Our family-run business has grown from a small plumbing and heating company to a thriving entity that provides a wide range of trades and skills to our valued clients across Northern Ireland. Our core business activities revolve around response maintenance repairs services, encompassing a call-out service, installation, maintenance, and servicing of domestic oil and gas heating systems, plumbing services, specialist disabled adaptations, and a complementary range of associated building works.
Our Services
We offer a comprehensive range of services that cater to various needs of our clients. Our team of highly skilled and qualified tradesmen can provide repairs, installations, maintenance, and servicing of domestic oil and gas heating systems, plumbing services, bespoke bathroom and wet room installations, easy access installations, and more. We also specialize in disabled shower adaptations, unvented cylinder installation, service, and repair, as well as the installation of solar panels, micro power station boilers, and MVHR (Heat Recovery) systems.
Our Commitment
At O. Miskelly Limited, we are committed to providing the highest possible standards of workmanship and customer satisfaction. We believe in building long-term relationships with our clients, and our team of local, professionally trained, and qualified tradesmen work tirelessly to ensure that our clients receive the best possible service. Our structured management system and customer-centric approach have enabled us to build a strong reputation in the industry, and we strive to continue delivering exceptional services to our clients.
Our Expertise
Our extensive experience and expertise in the industry have enabled us to develop a comprehensive portfolio of services that cater to various needs of our clients. Whether it's a new build, repairs, or maintenance, we have the necessary skills and expertise to provide top-notch services that meet the highest standards of quality and excellence. Our commitment to quality, customer satisfaction, and building long-term relationships has earned us a loyal client base, and we continue to work towards building a brighter future for our clients.
Poor Customer Service
The review by Jonathan is a stark contrast to the others, with a 1-star rating and a scathing critique of the company's customer service. Jonathan was seeking a quote for a bathroom refurbishment and was repeatedly told that the written quotation would be sent out but never received it despite numerous phone calls and promises. He feels that the company was unprofessional and inefficient, leading to a complete waste of his time.
Excellent Service
On the other hand, reviews by Helen Laird, David Martin, Alan Mckay, Kevin Eggert, and Gillian McFarland are exemplary, with 5-star ratings and glowing praise for the company's service. They all commend the company for their professionalism, work quality, and customer care. The reviewers were pleased with the outcome of the work, whether it was fixing a leaking tap, replacing a boiler, or carrying out a more extensive refurbishment.
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