Business Details
36 Years
experience
Emergency
services
Your Trusted Local Plumbing & Heating Experts in Ashford
Established over three decades ago, The Boiler Engineer has built a reputation as a trusted provider of comprehensive heating and plumbing solutions across Kent. Our team of Gas Safe and OFTEC registered engineers specialises in domestic and commercial boiler installations, servicing, and repairs, working with all major brands including Worcester Bosch and Grant. As an approved installer accredited by industry-leading manufacturers, we offer extended guarantees of up to 12 years on selected boiler models. Our commitment to quality is reinforced through partnerships with Checkatrade and Which? Trusted Traders, while our financial services, regulated by the Financial Conduct Authority, provide flexible payment options.With a focus on customer care, we deliver 24/7 emergency response and tailored service agreements to ensure optimal system performance. Our engineers combine technical expertise with environmental responsibility, offering renewable heating solutions and energy-efficient upgrades to meet modern demands. This combination of experience, accreditation, and customer-centric approach has made us a preferred choice for both homeowners and businesses throughout southeast Kent.
Services
Boiler Installations
Heating Repairs
Air Conditioning
Commercial Services
Boiler Care Cover
System Upgrades
Powerflushing
Heat Pumps
Gas Safety Inspections
Underfloor Heating
Details
- Year established: 1990
Highlights and features
- 30+ years of combined experience in domestic and commercial heating
- Accredited installers for leading boiler manufacturers including Worcester Bosch
- 24/7 emergency response service for urgent boiler issues
- 0% finance options available on new boiler installations
- Extended manufacturer guarantees up to 12 years on selected models
Associations and certifications
- Worcester Bosch Accredited Installer
- Grant UK Accredited Installer
- Checkatrade
- Which? Approved Trader
- Financial Conduct Authority
What people say
Excellent service
Friendly and knowledgeable
Punctual and efficient
Great communication skills
Peace of mind
Services
Boiler Installations
We specialise in gas, oil, and LPG boiler installations for domestic and commercial properties. Our engineers are accredited by leading manufacturers like Worcester Bosch, offering 7-12 year extended guarantees. We provide free quotations and 0% finance options for new installations, ensuring energy-efficient solutions tailored to your property's requirements while maintaining compliance with Gas Safe standards.
Emergency Repairs
Our 24/7 emergency service addresses urgent heating failures across Kent. Gas Safe registered engineers respond promptly to restore functionality, prioritising safety and minimising disruption. With transparent pricing and no call-out charges during working hours, we provide same-day repairs for all boiler types, including diagnostics and replacement of faulty components to prevent future issues.
Commercial Services
We deliver tailored heating solutions for commercial properties including schools, hospitals, and hotels. Our services cover system design, installation, and maintenance of large-scale boilers, with reactive maintenance contracts ensuring operational continuity. Accredited for commercial installations, we offer extended guarantees and energy-efficient upgrades to reduce running costs while maintaining compliance with industry regulations for business premises.
Boiler Servicing
Regular servicing maintains boiler efficiency and safety compliance. Our Gas Safe engineers perform comprehensive inspections, cleaning components and checking gas pressure. With monthly payment plans starting from 8, our Boiler Care Cover includes annual servicing, priority response, and discounts on repairs, helping prevent breakdowns and extend equipment lifespan while maintaining manufacturer warranties.
Air Conditioning
We provide air conditioning solutions for residential and commercial properties across Kent. Services include system design, installation of leading brands like Daikin, and maintenance contracts. Our engineers optimise energy efficiency during installation, while regular servicing ensures peak performance. We offer repairs and upgrades using advanced diagnostics, with indoor air quality solutions including duct cleaning and air purification systems for improved environmental comfort.
People
Wayne Chapman
Managing Director
With over 30 years in the heating industry, Wayne leads our team of Gas Safe engineers. He established The Boiler Engineer to provide reliable local service, personally overseeing customer care standards and technical training. His expertise in boiler systems and commitment to transparency has built our reputation for trustworthy service across Kent.
Questions
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency response for urgent boiler issues across Kent with Gas Safe registered engineers available for same-day repairs.
Are your engineers qualified?
All our engineers are Gas Safe and OFTEC registered, with manufacturer-specific training for brands like Worcester Bosch and Grant boilers.
Can I get finance for a new boiler?
Yes, we offer 0% finance for 24 months or 10.9% APR over 10 years on new boiler installations, subject to credit approval.
What areas do you cover?
We serve Ashford, Tenterden, Folkestone, Hythe, Romney Marsh and surrounding areas throughout southeast Kent.
Do you provide commercial heating services?
Yes, we specialise in commercial boiler installations, maintenance, and emergency repairs for businesses including schools, hotels, and healthcare facilities.
What guarantees do you offer?
New boiler installations come with 7-12 year manufacturer guarantees, with extended coverage available through our Boiler Care Cover plans.
