Transforming spaces into warm and inviting environments
Established in 1991 and based in Preston, Lancashire, Burning Desires Limited has established itself as one of the leading retailers and trade suppliers of luxury and bespoke designed fireplaces in the North West of England. Our extensive experience and expertise enable us to cater to diverse projects, from individual homes to prestigious hotels and commercial developments.
Expert Services for Every Project
Our dedicated team of experienced professionals offers a comprehensive range of services, encompassing:
Fireplace Supply & Installation
- Supply and installation of a diverse range of fires, including gas, electric, multi-fuel, wood burning stoves, traditional fireplaces, and "Hole in the Wall" fires.
- Bespoke design and installation of flue systems and chimney liners.
- Comprehensive aftercare service for your peace of mind.
Product Selection & Expertise
- Vast selection of high-quality fuels, fire surrounds, hearths, and other fireplace accessories.
- Specialized knowledge in traditional and contemporary fireplace designs.
- Expert guidance on fuel types, safety precautions, and maintenance requirements.
Diverse Project Experience
- Working alongside architects, developers, and interior designers on projects of all scales and complexities.
- Extensive experience in new-build properties, period and listed buildings, conversions, modern developments, hotels, restaurants, and public houses.
Our Values
- Quality: Commitment to providing meticulously crafted fireplaces that enhance your space.
- Professionalism: Reliable, experienced team with exceptional attention to detail.
- Innovation: Continuous search for new products and trends to offer clients diverse options.
- Customer Focus: Personalized approach to understanding your needs and exceeding expectations.
Working with Burning Desires Limited
We take pride in building long-lasting relationships with our clients. Our dedicated team is available to discuss your unique requirements, offer tailored recommendations, and ensure a seamless and enjoyable experience throughout the process.
Get in touch today to discuss your fireplace needs and discover the perfect solutions for your project.Quality of Service
The reviews highlight varying experiences regarding the quality of service at Burning Desires. Some customers were impressed with the professionalism and attention to detail, while others were disappointed with the unprofessional behavior of some staff members.
Showroom and Products
The reviewers praised the showroom for its range of products, with one customer stating it was the best one they had found in the region. The selection of fires, including gas, electric, wood burners, and smokeless fuels, was also commended.
Installations and Maintenance
Customers were satisfied with the installations and maintenance services provided by the company. Some reviewers mentioned the attention to detail and skills of the installation team, while one reviewer praised the efforts of Barrie in sourcing a replacement part for their fire.
Price and Value
However, some reviewers expressed concerns about the prices, with one customer comparing their quote to another company's and finding it significantly higher. Another customer was charged extra for a replacement part.
Overall Experience
The reviews suggest that the overall experience at Burning Desires can vary depending on the staff member and the specific situation. While some customers had positive experiences, others were left feeling dissatisfied and disappointed.
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