House & Stock is the leading self-storage facility in Northern Ireland. We are committed to providing a reliable, secure, and affordable storage solution for both domestic and business customers.
Who We Are
Approved by the Self Storage Association (UK), our facility and management practices adhere to the highest quality standards. With a focus on excellence, our dedicated team is passionate about exceeding customer expectations and tailoring solutions to each individual's needs.
Our Approach
We understand that every storage requirement is unique. Whether you need to pack, move, receive, ship, collect, deliver, or simply store your belongings, we have a solution for you. Our comprehensive services are designed to take the stress out of storage, offering peace of mind and a seamless experience.
Our Values
At House & Stock, we are committed to:
- Customer Focus: We prioritize your needs and provide personalized attention every step of the way.
- Security & Transparency: Your belongings are safe with us. Our facilities are secured with advanced security measures and you have full access to your belongings at all times.
- Sustainability: We are dedicated to minimizing environmental impact through energy-efficient practices and responsible waste management.
- Community Involvement: We actively support local events and organizations, fostering a sense of shared responsibility in the community.
Our Services
Beyond simply providing storage units, we offer a comprehensive range of services designed to simplify your storage experience. These include:
- Box and packing supplies: We offer a variety of quality boxes and packing materials to ensure your belongings are protected in transit and storage.
- Confidential shredding: Partnering with Restore Data Shred, we provide secure and environmentally friendly document destruction.
- Business & personal storage: Customized solutions for businesses and individuals, ensuring the right storage solution for your unique needs.
General Impression
The overall sentiment of the reviews is overwhelmingly positive, with many reviewers praising the excellent storage facility, friendly and helpful staff, and great customer service.
Facilities and Staff
The storage units and facility itself have been described as excellent, clean, and tidy. The staff, particularly Kieran and Patrick, have been praised for their friendly and helpful nature, making customers feel at ease and willing to recommend the facility to others.
Customer Service
The customer service has been highlighted as a major strength, with many reviewers commenting on the attention to detail and willingness to help with any issues. The staff have been described as friendly, professional, and courteous.
Negatives
However, one reviewer had a negative experience with limited opening times at weekends and difficulties in obtaining a deposit refund.
Location and Accessibility
One reviewer mentioned that the facility is a bit of a walk from the bus station, but this did not seem to be a major issue.
Recommendations
Many reviewers have highly recommended the facility and staff to others, with one reviewer stating that they would have no hesitation in recommending the company to anybody.
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