Building homes, creating lifestyles
At Roxborough Residential, we are passionate about creating quality homes where you can live, work, and relax. As a family-run business, we understand the importance of delivering exceptional houses that meet the needs of our customers. Our team is dedicated to providing a exceptional service from the moment you start considering purchasing a home with us.
Our Story
Roxborough Residential (trading as Roxborough Plant & Construction Ltd) has been creating luxury homes since 2012. We are a small, family-run business that is proud to be into its second generation of directorship. Our company is built on strong family values, and we strive to maintain excellent relationships with our clients.
As a business, we believe that it's not just about building houses; it's about creating homes. Homes that reflect the personality and lifestyle of the people who live in them. Our team of experts, including architects, builders, and interior specialists, work together to ensure that every detail is considered to create a dream home that exceeds our clients' expectations.
Our Services
We offer a range of services to cater to your needs. From construction and plant services to street lighting and ground improvement, we are committed to providing a comprehensive solution for your project. Our team of experts has extensive experience in their fields, ensuring that every aspect of your project is taken care of.
Sustainability
At Roxborough Residential, we understand the importance of sustainability. That's why we strive to provide homes that minimize their environmental impact. We work with architects, engineers, and suppliers to choose materials and designs that reduce the environmental footprint of our buildings. We also aim to use ethically sourced materials and recycle materials wherever possible.
Getting in Touch
If you're looking to purchase a new home or require more information about our services, we'd be happy to help. You can contact us at your convenience.
Overall Experience
The reviews suggest that the quality of the houses built by Roxborough Residential is good, with some buyers reporting high standards and excellent attention to detail. However, there are concerns about the company's after-sales service, with some buyers experiencing difficulties in resolving issues with their properties.
Dealing with Issues
Some buyers have reported that the company is unresponsive and unwilling to take accountability for resolving problems with their properties. One buyer had to wait for over 6 months to get issues with tiles falling off walls and a leaky roof resolved, and had to involve their solicitor to get action. Another buyer reported that even minor issues were not addressed.
Customer Service
The reviews suggest that the customer service experience can be highly variable. While one buyer had a very positive experience with a particular sales representative, Julie, who was patient and helpful, others reported being disappointed with the company's responsiveness to their concerns.
Recommendation
Despite the concerns about after-sales service, one buyer highly recommends Roxborough Residential as a developer, citing their positive experience with the company.
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