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At David B. Francis Central Heating Services, we are a well-established family-run business that takes pride in offering comprehensive Central Heating Services to homeowners and businesses across South Wales, Cardiff, Newport, and surrounding areas. Our team of highly trained engineers and Gas Installers are dedicated to providing a quality service that meets the unique needs of each client, ensuring maximum comfort, energy efficiency, and value for money.
Our Services
Our Central Heating Services include installation, repairs, and maintenance of gas central heating systems, boilers, and radiators. We understand the importance of a reliable and efficient heating system, which is why we offer a range of solutions tailored to meet the specific needs of each client. From new installations to repairs and maintenance, our team is committed to delivering exceptional service, professionalism, and value for money.
Boiler Efficiency Checks
At David B. Francis Central Heating Services, we understand the importance of energy efficiency in modern central heating systems. Our team of experts will assess your current system and provide recommendations for improvement, ensuring that your boiler is running at optimal levels, reducing energy waste, and minimizing your carbon footprint.
Why Choose Us?
As a family-run business, we pride ourselves on our personalized approach, attention to detail, and commitment to delivering exceptional service. Our team of engineers is highly trained, conscientious, and punctual, ensuring that every installation, repair, or maintenance task is carried out with minimum disruption to your daily life. With our comprehensive services, you can rest assured that your central heating system is in good hands.
Our Values
At David B. Francis Central Heating Services, we believe in:
- Providing exceptional service, quality, and professionalism
- Offering value for money and energy-efficient solutions
- Building long-term relationships with our clients
- Continuously improving our services and expertise
Service Experience
The reviewers' experiences with David Francis Co.'s service were mixed. Some praised the company's prompt response, professional engineers, and excellent communication. On the other hand, some reviewers experienced delayed arrivals, poor communication, and unfriendly staff.
Punctuality and Communication
Some reviewers were unhappy with the punctuality of the engineers, with delayed arrivals of up to 3.5 hours. The office staff's communication skills and customer service were also criticized by some reviewers.
Boiler Installation and Repair
The company's technical skills and work quality were praised by many reviewers. Engineers were commended for their professionalism and ability to resolve issues efficiently. The installation of new boilers and repairs were completed to a high standard, leaving customers delighted and grateful.
Office Staff and Customer Service
The office staff's attitude and communication skills were criticized by some reviewers. They were described as rude, unhelpful, and lacking in customer service skills.
