Adding warmth and elegance to your home, one fireplace at a time.
Fireworld stands as a trusted authority in fireplace solutions, serving the North West of England for over 30 years. We take immense pride in providing a comprehensive selection of fireplaces, fires, and surrounds to elevate the aesthetic and functionality of your home. Whether you crave the warmth and ambiance of traditional gas fires or the contemporary elegance of electric fires, our experienced team is here to guide you through the process of finding the perfect fireplace for your needs.
Our Services
At Fireworld, we offer a wide range of services to cater to your fireplace needs:
- Fireplace Supply and Installation: Choose from a diverse collection of gas, electric, and solid fuel fires, along with stunning marble, wood, granite, and limestone surrounds. Our HETAS-approved fitters ensure a safe and secure installation.
- Fireplace Design and Planning: Our experienced designers will work with you to understand your vision and recommend the ideal fireplace setup for your home.
- Home Surveys and Consultations: We offer no-obligation home surveys to assess your space and provide personalized recommendations. Our experienced consultants can offer valuable insights on everything from fire selection to surround materials and installation options.
- Comprehensive Aftercare: Our dedicated team provides excellent aftercare services, ensuring your fireplace continues to operate flawlessly.
Why Choose Fireworld?
With over three decades of experience, we have established ourselves as a leading fireplace specialist in the region. Our commitment to providing quality products, exceptional service, and outstanding customer care has earned us a stellar reputation.
- Vast Selection: Explore a diverse range of fires, surrounds, and accessories to find the perfect combination for your home.
- Expert Advice: Our team of experienced professionals is highly skilled in fireplace design, installation, and maintenance.
- Exceptional Customer Service: We prioritize excellent customer experiences through personalized attention, clear communication, and prompt responses.
- Quality Assurance: We source our products from reputable manufacturers and adhere to strict safety standards for your peace of mind.
Let Us Enhance Your Home with the Warmth of a New Fireplace
Contact Fireworld today to schedule a free consultation, explore our extensive collection, and discover the perfect fireplace to transform your home. We look forward to guiding you through the process and creating a warm and inviting atmosphere in your living space.
Overall Experience
The reviewers had a mixed experience with the company, with some having exceptional service and others facing disappointment.
Positive Aspects
Professionalism and Quality of Work
The reviewers praised the company's professionalism, with comments on the clean workmanship, tidy installation, and friendly shop staff. The knowledge and expertise of the staff were also highlighted.
Efficient Service
The company's efficiency was commended, with fast delivery and installation of fireplaces. Some reviewers mentioned that the staff went above and beyond to ensure customer satisfaction.
Quality of Products
The quality of the fireplaces and surrounds were praised, with one reviewer stating that their made-to-measure fireplace was "absolutely lovely".
Negative Aspects
Poor Communication
Some reviewers experienced poor communication from the company, with delays in responses or failure to follow up on quotes.
Disappointment with Products
One reviewer was disappointed to find that their surround had been scratched during installation, and another was unhappy with the lack of response to their query.
Inaccurate Advertising
Two reviewers were misled by the company's advertising, with one finding the store closed on a Sunday despite advertised hours, and another not receiving a quote as promised.
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