Our customers are our top priority
A Trusted Leader in Heating, Gas & Plumbing Solutions in Brighton & Sussex
Glowzone Sussex Ltd is the leading, independent gas, heating, and plumbing company in Brighton and the surrounding areas. Founded on a foundation of rapid response and exceptional customer service, we have become the first heating company in Brighton to offer same-day response times for boiler breakdowns. Our team of experienced engineers boasts over 70 years of combined expertise, ensuring the highest quality workmanship on all projects.
Boiler Installations & Repairs
- Comprehensive boiler installations & replacements
- Responsive boiler repairs & troubleshooting
- Annual gas safety inspections & servicing
Central Heating & Plumbing Services
- Installation and maintenance of central heating systems
- Burst pipe repairs and leak detection & repair
- General plumbing services, including faucet & valve repair, shower & bathroom installations, and kitchen sink & waste disposal replacement.
Our Commitment
At Glowzone Sussex Ltd, we prioritize:
- Customer focus: Our dedicated team prioritizes responsiveness, transparency, and personalized customer care.
- Quality workmanship: We invest in cutting-edge technology and training to deliver exceptional results.
- Competitive pricing: We offer transparent and competitive quotes with no hidden fees.
- Long-lasting solutions: We prioritize durable and reliable installations and repairs.
Industry Expertise & Accreditations
We are accredited by leading industry bodies and hold various certifications, including:
- Gas Safe registration
- Worcester Bosch accreditation
- Trustpilot reviews and customer testimonials
Choosing Glowzone Sussex Ltd
With a proven track record of delivering exceptional service, competitive pricing, and reliable solutions, Glowzone Sussex Ltd is your trusted partner for all your heating, gas, and plumbing needs. Contact us today and let us keep your home warm, comfortable, and safe.
Reliability and Communication
Some customers have reported issues with the company's reliability and communication. One customer had an engineer fail to show up at the scheduled time, and when they did finally call, it was after the customer had already sent a message inquiring about their whereabouts. The customer felt that the company was unreliable and would not recommend them to others.
Excellent Service
On the other hand, many customers have reported excellent service from the company. The engineers are described as well-mannered, polite, and tidy, and they take the time to explain what they are doing throughout the process. Several customers have reported that the company has gone above and beyond to resolve issues, and that the prices are competitive.
Boiler Repairs and Installation
The company has received high praise for its boiler repair and installation services. Customers have reported that the engineers are efficient and knowledgeable, and that the work is completed to a high standard. One customer reported that the company was able to fix a complex plumbing problem that others had been unable to resolve.
Pricing and Value
Some customers have reported that the company's prices are a bit high, but most have felt that the service was worth the cost. One customer was unhappy with the price of a diagnostic visit, feeling that it was excessive for the short amount of time the engineer spent at their property.
