Transforming Your Living Space with Style and Warmth
Welcome to The Fireplace Gallery, where we've been helping homeowners across Gloucestershire, Worcestershire, Herefordshire, and the Cotswolds transform their living spaces with stunning fireplaces and fires since 1988. With over 30 years of experience in the fire and fireplace industry, we're proud to offer a wide range of high-quality products, expert installation services, and unparalleled customer care.
Our Story
Established in 1988, The Fireplace Gallery has grown from a small, family-run business into one of the county's leading fireplace retailers. Our Directors, Chris and Nicola, purchased the company in May 2018 and have since expanded and developed the business to meet the evolving needs of our customers. Our team of friendly and knowledgeable sales advisors, engineers, and installers are dedicated to providing exceptional service and ensuring that every customer leaves our showrooms feeling informed and satisfied.
Our Services
At The Fireplace Gallery, we offer a comprehensive range of services to ensure that your fireplace installation project runs smoothly and stress-free. Our services include:
- Design, Supply & Install: From initial design consultation to installation and maintenance, our team of experts will guide you every step of the way.
- Servicing: Regular maintenance and servicing appointments to ensure your fireplace remains safe and efficient.
- Supply & Install: We supply high-quality fires, fireplaces, and stoves, and install them in your home.
Our Products
Our showrooms in Cheltenham and Gloucester are filled with an impressive range of products, including:
- Electric Fires: Modern and stylish electric fires that provide warmth and ambiance without the need for chimney installation.
- Gas Fires: Efficient and environmentally friendly gas fires that offer a cost-effective and convenient heating solution.
- Solid Fuel Fires: Traditional wood-burning stoves and solid fuel fires that provide a cozy and rustic atmosphere.
- Media Walls: Modern and sleek media walls that can be used to install TVs, heating systems, and other home entertainment equipment.
- Surrounds & Beams: Stylish and bespoke fireplace surrounds and beams that can be tailored to fit your unique design requirements.
Meet Our Team
Our team of experts includes:
- Chris Wilson - Managing Director
- Nicola Wilson - Director and Accounts
- Debby Curwen - Senior Showroom Sales Advisor
- Alice Allchurch - Showroom Manager
- Calum Bunch - Operations Coordinator
- Louis Whittington - Gloucester Showroom Manager
- Keeley Spicer-Timbs - Sales Advisor and Social Media
- Kerry Nicks - Showroom Sales Advisor
- Ian Fowler - Supervisor/Senior Engineer - Gas and Solid Fuel
- Paul Crackett - Senior Engineer - Gas, LPG, and Solid Fuel
- Josh Smith - Gas and LPG Engineer
- Tim Brackstone - Gas Engineer
- Jamie Moore - Solid Fuel Engineer, General Builder
- Tom Horton - Solid Fuel Engineer
Get Ready for Summer!
Come visit one of our showrooms in Cheltenham or Gloucester to explore our extensive range of products and expertly trained staff will be happy to answer any questions you may have. We can't wait to help you transform your living space into a cozy and inviting haven.
Exceptional Customer Service
The reviews for Fireplace Gallery are overwhelmingly positive, with customers praising the staff, management, and installation teams for their exceptional service. The showrooms are reportedly helpful and knowledgeable, with staff taking the time to understand customers' needs and provide personalized advice.
Quality of Work and Materials
Customers rave about the quality of the work and materials used, with installation teams praised for their professionalism, efficiency, and attention to detail. The fitters are also commended for their ability to explain the operation and maintenance of the new fires.
Prompt and Thorough Communication
The communication from the Fireplace Gallery is also highlighted as a major positive, with customers appreciative of the regular updates and clear explanations throughout the installation process.
Rare Negative Review
One customer, Colin Hempstead, had a lukewarm experience, citing a lack of protection for the natural stone fire surround as a major disappointment. However, this is the only negative review among an otherwise glowing set of testimonials.
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