Better prices, better margins, better profits
Our Story
Greendale Carpets and Floorings was formed in 1962, when a group of retailers joined forces to gain better prices from manufacturers. This initiative proved successful, and more retailers wanted to become part of it. The initial group of retailers (The Green Group) used their own money to start the business, so every subsequent retailer wishing to join also bought a 'share' of the business. Hence, we are a member-owned cooperative.
Our Mission
Our mission is to provide our members with the best possible prices for their carpet and flooring needs. We achieve this through our buying power, which enables us to negotiate better deals with our suppliers. We have a long history of collaborating with some of the biggest names in the carpet and flooring sector, working in partnership with a comprehensive list of first-class suppliers.
Our Services
We offer a range of services to our members, including:
- A stocked warehouse with a capacity of 2,800 rolls of carpet, ensuring our members have access to the products they need, when they need them.
- A dedicated customer service team, providing support and assistance to our members.
- A marketing and business support team, helping our members to grow their businesses through effective marketing strategies and business advice.
- Exclusive area for our members, providing them with a platform to connect with other members, share ideas, and access exclusive deals and promotions.
- Bespoke point of sale solutions, tailored to meet the specific needs of our members.
- Own label ranges, providing our members with a unique selling proposition and enabling them to differentiate themselves from their competitors.
- A comprehensive list of suppliers, ensuring our members have access to a wide range of products and services.
Our Values
At Greendale, we are committed to:
- Providing our members with the best possible prices and services.
- Building strong, long-lasting relationships with our members and suppliers.
- Continuously seeking new ways to improve our services and operations.
- Being a responsible and sustainable business, committed to reducing our environmental impact.
Our Warehouse and Office
Our purpose-built warehouse and office are located in Hereford, UK. Our warehouse has a capacity of 2,800 rolls of carpet, ensuring our members have access to the products they need, when they need them. Our office is home to our dedicated customer service team, marketing and business support team, and management team.
Overall Experience with Greendale
Mixed Reviews
The reviews of Greendale carpets and flooring are a mix of positive and negative experiences. While some customers have had excellent experiences with the company, others have had issues with the quality and durability of their products.
Positive Experiences
Many reviewers praised Greendale's competitive pricing, great service, and friendly staff. They appreciated the large range of products, quick delivery, and high-quality carpets. Several reviewers mentioned that they had been using Greendale products for many years and had no issues.
Negative Experiences
On the other hand, some reviewers experienced problems with the quality and durability of Greendale's products. One reviewer mentioned that their carpet started to show signs of wear and tear after just seven years, which was disappointing given the company's expected lifespan of six years. Another reviewer had issues with a faulty carpet and had a difficult time getting a resolution from the retailer and Greendale.
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