Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Dorset
Established in 1974, R J Biggs & Sons is a family-run plumbing and heating business serving Dorset for over four decades. Our Gas Safe registered engineers specialise in boiler installations, repairs, and central heating systems, backed by accreditations from Worcester Bosch and the Chartered Institute of Plumbing and Heating Engineering. With a focus on local service within a 25-mile radius, we prioritise prompt call-outs, transparent pricing, and long-term client relationships. Our team of experienced professionals, including father-and-sons duo Roland, Paul, and Richard, delivers energy-efficient solutions tailored to residential and commercial properties.Recognised as Dorset's Favourite plumber by CIPHE, we combine technical expertise with a commitment to customer satisfaction. All work is guaranteed, including extended warranties on Worcester Bosch boilers. Our reputation for punctuality, politeness, and problem-solving has been built through word-of-mouth recommendations and repeat business across Poole, Bournemouth, and surrounding areas.
Services
Boiler Installation
Boiler Repairs
Central Heating
Gas Safety Checks
Plumbing Repairs
Landlord Certificates
Radiators Replacement
Bathroom Fitting
Emergency Call-outs
Energy Efficiency Advice
Details
- Year established: 1974
Highlights and features
- We offer 40+ years of local plumbing and heating expertise
- Our engineers are Gas Safe registered and Worcester accredited
- We provide 25-mile radius local service with fast call-outs
- Our team includes Dorset's Favourite plumber award winner
- We guarantee punctuality, politeness, and problem-solving expertise
Associations and certifications
- Gas Safe Register
- Worcester Accredited Installer
- Chartered Institute of Plumbing and Heating Engineering (CIPHE)
- Check-a-Trade
What people say
Brilliant service
Unbelievable prompt call-outs
Very reliable
Punctual, polite
Highly recommend
Services
Boiler Installation
We supply and install energy-efficient condensing boilers with guarantees up to 10 years. Our Gas Safe engineers recommend Worcester Bosch and Vaillant models for reliability. The process includes free surveys, competitive quotes, and professional installation with post-service walkthroughs. All work meets Gas Safe standards.
Boiler Repairs
Emergency boiler repairs conducted by certified Gas Safe engineers. We service all domestic gas boiler brands with focus on Worcester and Biasi models. Annual servicing prevents breakdowns and maintains safety. Our rapid response team handles urgent faults across Dorset properties.
Central Heating
Complete central heating installations and upgrades by Worcester Accredited engineers. Services include system design, radiator replacements, and efficiency optimisation. We offer free consultations and guarantees on all workmanship. Our local knowledge ensures tailored solutions for Dorset homes.
Gas Safety
Landlord gas safety certificates and domestic inspections by Gas Safe registered engineers. We identify potential hazards and ensure compliance with current regulations. Our certified team provides thorough checks for rental properties and private residences across Poole and Bournemouth.
Plumbing Repairs
Emergency burst pipe repairs, tap replacements, and radiator installations by experienced CIPHE-registered plumbers. We handle both small fixes and major projects with minimal disruption. Our Dorset-based team offers free estimates and guarantees on all plumbing work.
People
Roland Biggs
Founder
Established the business in 1974 after W.H. Adams apprenticeship. Voted Dorset's Favourite plumber by CIPHE. Held leadership roles in professional associations while building the company's reputation.
Paul Biggs
Director
Qualified engineer since 2000 with City & Guilds training. Manages daily operations and technical services. Maintains Biasi UK boiler specialist accreditation while overseeing customer service standards.
Richard Biggs
Director
Qualified engineer since 2004 with responsibility for new installations. Handles Worcester Bosch accredited work while maintaining Gas Safe registration. Focuses on energy efficiency solutions and customer consultations.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers appear on the Gas Safe Register with valid ID cards. We maintain this mandatory certification for gas appliance work.
Do you offer boiler guarantees?
We provide 3-year guarantees on all installations, with selected Worcester Bosch models offering extended 10-year warranties.
Can you service non-Worcester boilers?
Yes, we service all domestic gas boiler brands including Vaillant, Biasi, and others across Dorset properties.
What areas do you cover?
We serve Poole, Bournemouth, Christchurch, Wimborne, Ringwood, and surrounding Dorset areas within a 25-mile radius.
Are emergency repairs available?
Yes, we offer prompt emergency call-outs including weekends for urgent boiler and plumbing issues.
How to book a boiler survey?
Contact us via phone or website form to schedule a free, no-obligation boiler survey at your convenience.
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