Trust us to keep your home warm, safe, and comfortable.
Cascade Plumbing & Heating is a family-run business based in Ramsgate and operating in Thanet and across the wider Kent area. We cater for all your Plumbing, Heating and Gas requirements, whether you need a complete new central heating system or simply a tap or toilet repair, no job is too small for our team. Fully insured and Gas Safe registered we are sure that you will find our prices competitive and our team friendly and professional. Please feel free to contact us for a no obligation estimate.
Our Vision
At Cascade Plumbing & Heating, our vision is to provide top-notch plumbing, heating, and gas services to our customers. We strive to exceed our customers' expectations by delivering exceptional workmanship, prompt service, and unparalleled customer care. Our team of experts is dedicated to ensuring that every customer is completely satisfied with our services, and we take pride in building long-term relationships with our clients.
Our Services
We provide a comprehensive range of services, including plumbing, heating, and gas services. Our services include full bathroom installations, shower, bath, or tap and toilet replacements, or simply repairs to your existing suite. We also carry out boiler fault diagnosis, repairs, servicing, complete or partial Central Heating installations, plus Landlord's Gas Safety Records. Additionally, we install gas and water appliances around the home, such as ovens, hobs, gas fires, washing machines, dishwashers, and water softeners.
What Our Customers Say
We take pride in the high level of customer satisfaction we achieve. Our customers are always pleased with the quality of our work, and we are delighted to hear from clients with feedback about the services we have provided. Here's what some of our satisfied customers have to say:
- "Very happy with the new heating system installed. The whole family, including our cats, appreciate the warmth from the radiators and I'm delighted with the boiler efficiency - my gas bills have been halved! Friendly and professional engineers. Good value for money. Highly recommended." - Marilyn, Maidstone
- "All work was finished to a very high standard and we are over the moon with our new bathroom. I would not hesitate in using Ian again and I would definitely recommend him." - Matt, Garlinge
- "I had Ian carry out a Homebuyer's check on the property I was purchasing as we could smell gas. He located the issue which was made immediately safe. We then had him fit a new oven and boiler. Really pleased we used him." - Michelle, Ash
Our Commitment to Quality
We are committed to providing exceptional services to our customers, and we guarantee all our work. We are part of the Worcester, Vaillant, and Ideal Installers Schemes, fitting boilers that come with a 1-7 year manufacturer's warranty depending on the make and model of your chosen boiler. Materials supplied by Cascade Plumbing and Heating will also be covered by the individual manufacturer's warranties, and for complete peace of mind, all of our work is covered by a 12-month guarantee against faulty workmanship.
Overall Impression
The reviews for Cascade Plumbing are overwhelmingly positive, with all reviewers giving 5-star ratings and praising the company's professionalism, efficiency, and friendly service.
Professionalism and Efficiency
Reviewers consistently praised the company's professionalism, with many mentioning the prompt and efficient service they received. Cascade Plumbing was able to solve plumbing and heating problems quickly and effectively, often at short notice.
Customer Service
The company's customer service was highly praised, with reviewers mentioning the friendly and polite demeanor of the staff. Many reviewers also appreciated the regular updates and communication they received throughout the repair process.
Reasonable Pricing
Several reviewers mentioned that the prices charged by Cascade Plumbing were reasonable and competitive, adding to the overall value of the service.
Range of Services
The reviews cover a range of services, including plumbing pipe repair, water heater repair, and boiler installation and maintenance. In each case, the reviewers were highly satisfied with the work performed.
