Business Details
17 Years
experience
Emergency
services
Your Trusted Local Locksmith in Newport & Gwent
City Locksmiths Gwent has been serving Newport and surrounding areas since 2009, delivering expert locksmith solutions with a commitment to quality and customer satisfaction. Our team of DBS-checked professionals specialises in uPVC lock repairs, security upgrades, and emergency services, operating across all NP postcode areas. With over 1,685 five-star reviews, we pride ourselves on prompt response times, transparent pricing, and 95% of jobs completed in a single visit. Our engineers carry extensive tools and parts, ensuring efficient repairs for residential and commercial properties. Recognised by Three Best Rated and Industry Oversight as Newport's top locksmith, we combine technical expertise with a customer-centric approach.All work adheres to MLA guidelines, using insurance-approved components for maximum security. Our 24/7 availability ensures support whenever emergencies arise, backed by a 100% satisfaction guarantee. From lock replacements to smart security installations, we prioritise reliability and professionalism in every service. Our local knowledge and dedication to ethical practices have cemented our reputation as a trusted community business. Whether addressing urgent lockouts or enhancing property security, we deliver tailored solutions that meet individual client needs.
Services
uPVC Lock Repairs
Emergency Locksmith Services
New Lock Installations
Key Replacement
Smart Lock Installation
Door Handle Upgrades
Security Upgrades
Lock Cylinder Replacement
Multipoint Mechanism Repairs
Window Lock Repairs
Details
- Year established: 2009
Highlights and features
- No call-out fees for all NP postcode areas
- DBS-checked, Level 3 qualified engineers
- Same-day service for 95% of jobs
- Over 1,685 verified five-star reviews
- Carry comprehensive tools for immediate repairs
Associations and certifications
- Master Locksmiths Association (MLA)
- TS007
What people say
Excellent prompt service
Friendly and professional
Quick response
Highly recommend
Fair price
Services
uPVC Lock Repairs
Specialist uPVC lock repair services restore functionality to damaged or malfunctioning door and window locks. Our engineers address misaligned mechanisms, broken cylinders, and faulty handles using manufacturer-approved parts. With 95% of repairs completed in a single visit, we minimise disruption while ensuring long-term security for residential properties.
Emergency Locksmith Services
24/7 emergency locksmith support resolves urgent lockouts, broken keys, and security breaches. Available across Newport and Gwent, our rapid response team typically arrives within 30-60 minutes. Services include lock picking, emergency lock replacements, and secure door reinstatement to protect properties during critical situations.
New Lock Installations
We supply and fit high-security locks including TS007-compliant cylinders, multi-point mechanisms, and smart lock systems. Installations meet insurance requirements and incorporate anti-drill, anti-pick technology. Our upgrades enhance property security while maintaining aesthetic compatibility with existing uPVC or composite doors.
Key Replacement
Professional key cutting and replacement services for lost, broken, or worn keys. We create duplicates using original key codes or cylinder impressions, supporting both traditional and high-security lock systems. Emergency key replacement available with no additional call-out charges.
Security Upgrades
Comprehensive security assessments identify vulnerabilities in existing lock systems. We recommend and implement upgrades such as deadlock installations, window restrictors, and smart security integration. All enhancements use insurance-approved components to improve overall property protection.
People
Nick Durn
Owner & Lead Locksmith
Nick Durn, owner of City Locksmiths Gwent, brings over 15 years' experience in residential and commercial security. With Level 3 locksmith qualifications and DBS clearance, he specialises in uPVC systems and emergency lock solutions. Nick's commitment to quality service has earned 1,685+ five-star reviews.
Questions
Do you offer emergency locksmith services?
Yes, we provide 24/7 emergency locksmith services across Newport and Gwent. Our rapid response team typically arrives within 60 minutes for lockouts, broken keys, and security emergencies.
What areas do you cover?
We serve Newport, Gwent, and all NP postcode areas including Cwmbran, Pontypool, Abergavenny, Chepstow, Magor, Caldicot, Monmouth, and Risca.
Are your locksmiths DBS checked?
Yes, all our engineers undergo DBS checks and carry identification. We maintain professional standards with Level 3 locksmith qualifications and MLA membership.
Do you provide same-day service?
We complete 95% of jobs on the same day, including uPVC lock repairs and emergency assistance. Most appointments are available within 30-60 minutes of your call.
What types of locks do you repair?
We specialise in uPVC door and window locks, composite door systems, multi-point mechanisms, and TS007-compliant cylinders. Our engineers carry common replacement parts for immediate repairs.
Can you upgrade existing security systems?
Yes, we assess current security setups and recommend upgrades like smart locks, deadlock installations, and window restrictors using insurance-approved components.
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