Business Details
17 Years
experience
Emergency
services
Trusted Locksmith Services in Cardiff
City Locksmiths Cardiff has been delivering expert locksmith services since 2009, establishing itself as a trusted name across Cardiff and South Wales. Our team of NCFE Level 3-accredited engineers specialises in uPVC and composite door repairs, lock installations, and emergency call-outs, serving residential and commercial clients with no call-out charges. Backed by over 1,750 5* reviews, we prioritise reliability, transparency, and technical excellence, ensuring 95% of jobs are completed on the first visit.All our locksmiths are DBS-checked, wear identifiable uniforms, and carry ID for client reassurance. We operate 24/7, offering same-day services and a 24-month guarantee on parts fitted. Our commitment to quality is reflected in our partnerships with the Master Locksmiths Association and adherence to MLA pricing guidelines, ensuring fair, competitive rates without compromising on safety or craftsmanship.
Services
uPVC Lock Repairs
Emergency Locksmith
Lock Installations
Window Security
24/7 Call-Outs
Door Adjustments
Key Replacements
Garage Lock Repairs
Security Upgrades
Double Glazing
Details
- Year established: 2009
Highlights and features
- 16 years of experience in uPVC and composite door security solutions
- Over 1,750 verified 5* reviews from satisfied clients
- DBS-checked engineers with identifiable uniforms and ID
- 24-month guarantee on all parts fitted
- Fully insured company adhering to MLA pricing guidelines
Associations and certifications
- NCFE Level 3 Accredited
- Master Locksmiths Association
What people say
Prompt service
Professional engineers
Reliable 24/7 support
Excellent workmanship
Fair pricing
Services
uPVC Lock Repairs
Specialist uPVC lock repairs for doors and windows, addressing misalignment, broken cylinders, and gearbox faults. Our engineers carry common replacement parts to resolve 95% of issues on the first visit. All repairs meet insurance-approved standards, with options for TS007 3* anti-snap cylinders and high-security handles.
Emergency Locksmith
24-hour emergency locksmith service for lockouts, broken keys, and urgent security breaches. Response times typically under 30 minutes across Cardiff and surrounding areas. Services include safe lock picking, key extraction, and temporary security solutions to protect properties until permanent repairs are completed.
Lock Installations
Installation of high-security locks, smart entry systems, and multi-point mechanisms for enhanced property protection. We fit insurance-approved locks compliant with British Standards, including anti-drill, anti-bump, and anti-pick technologies. Services include key-alike systems and master key solutions for commercial clients.
Window Repairs
Comprehensive uPVC window repairs including hinge replacements, espagnolette gearbox fixes, and double glazing restoration. We upgrade outdated handles to lockable alternatives and install sash jammers for improved security. Thermal performance is enhanced through draught-proofing and precise alignment adjustments.
Door Adjustments
Professional door alignment and multipoint mechanism repairs to resolve sticking, misalignment, or temperature-related faults. Our engineers realign doors to ensure smooth operation and install replacement components where wear and tear has occurred, extending the lifespan of uPVC and composite doors.
People
Nick Durn
Business Owner
Nick Durn founded City Locksmiths Cardiff in 2009, combining 16 years of locksmithing expertise with a commitment to exceptional customer service. He oversees daily operations, ensuring all engineers meet NCFE Level 3 standards and maintain DBS clearance. Nick's hands-on approach has earned over 1,750 5* reviews.
Questions
Do you offer 24-hour emergency locksmith services?
Yes, we provide 24/7 emergency call-outs across Cardiff and surrounding areas for lockouts, broken keys, and urgent security issues.
Are your locksmiths DBS-checked and insured?
All our engineers are DBS-checked, wear identifiable uniforms, and work for a fully insured company with a 24-month parts guarantee.
Can you repair uPVC door locks on the first visit?
We carry common uPVC lock components to resolve 95% of repairs during the initial visit, including cylinder replacements and gearbox fixes.
Do you provide insurance-approved lock installations?
Yes, we install TS007 3* anti-snap cylinders and high-security handles meeting British Standards for insurance compliance.
What areas do you cover?
We serve all CF postcode areas including Cardiff, Barry, Caerphilly, Pontypridd, and Penarth, with no call-out charges.
How much do your services cost?
Pricing follows Master Locksmiths Association guidelines. Emergency call-outs start from £50, with transparent quotes provided before work begins.
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