Business Details
We have been proudly serving our loyal customers since 1983, bringing over 40 years of dedicated knowledge and experience to the horticultural industry. Our journey began in the early 1980s when two friends, Chris Potter and Nick Crabbie, sought to diversify their professional interests and identified a distinct lack of garden retail facilities in Berwick-upon-Tweed. Chris, a former television journalist and keen gardener, managed our initial nursery operations at the walled garden of Ford Castle in rural Northumberland. Meanwhile, Nick, a seasoned farmer, secured a three-acre site in Berwick-upon-Tweed to establish our flagship retail location. We opened our first small glasshouse and plant display beds to the public in March 1983, strategically positioned near a newly constructed trunk road roundabout. From those humble beginnings, we quickly recognised that the local demand for both plants and horticultural sundries far outstripped our initial supply capabilities.
To maintain our high professional standards, we established a robust Plant Guarantee that provides our customers with complete peace of mind when shopping with us. We are exceptionally proud that all three of our garden centres are prestigious members of the Garden Centre Association, an organisation dedicated to inspiring and supporting the best retail centres in the United Kingdom. Our commitment to sustainability and continuous adaptation ensures we remain a thriving and responsible sector leader. We actively reward our dedicated patrons through our loyalty scheme, allowing them to earn points whilst they shop and enjoy exclusive discounts in store. By consistently applying our specialised horticultural skills and problem-solving capabilities, we have successfully expanded our family-owned enterprise over the decades. We remain steadfastly committed to delivering exceptional client satisfaction and fostering long-lasting relationships with our community.
To maintain our high professional standards, we established a robust Plant Guarantee that provides our customers with complete peace of mind when shopping with us. We are exceptionally proud that all three of our garden centres are prestigious members of the Garden Centre Association, an organisation dedicated to inspiring and supporting the best retail centres in the United Kingdom. Our commitment to sustainability and continuous adaptation ensures we remain a thriving and responsible sector leader. We actively reward our dedicated patrons through our loyalty scheme, allowing them to earn points whilst they shop and enjoy exclusive discounts in store. By consistently applying our specialised horticultural skills and problem-solving capabilities, we have successfully expanded our family-owned enterprise over the decades. We remain steadfastly committed to delivering exceptional client satisfaction and fostering long-lasting relationships with our community.
Highlights and features
- We have served loyal customers since 1983.
- Our centres belong to the Garden Centre Association.
- We provide a Plant Guarantee for your peace of mind.
- We operate a rewarding loyalty scheme for customers.
- We possess over 40 years of horticultural experience.
Services
Garden Centres
We operate family-owned garden centres offering a wide range of plants and horticultural sundries. Serving our communities since 1983, we provide essential gardening supplies to both novice and experienced gardeners. Our centres ensure customers receive high-quality products backed by our dedicated plant guarantee.
Restaurants
Our garden centres feature on-site restaurants providing quality refreshments for shoppers. Visitors can enjoy a relaxed dining experience after browsing our extensive horticultural selections. We serve the local community by offering a welcoming environment for families and individuals alike.
Loyalty Scheme
We offer a rewarding loyalty scheme to treat our most dedicated customers. Members earn points whilst shopping and receive exclusive discounts in store. This programme also provides a special birthday treat, ensuring our patrons feel valued on their specific day.
Plant Guarantee
We provide a comprehensive plant guarantee to ensure complete peace of mind. This allows customers to shop with confidence, knowing their purchases are fully protected. Our commitment reflects our extensive horticultural expertise and dedication to lasting client satisfaction.
Online Shop
We maintain an online shop offering essential gardening products such as compost and aggregates. Customers can conveniently browse and purchase quality horticultural sundries from their homes. This service extends our reach, providing accessible solutions for gardeners everywhere.