Brass Works Ltd has carved out a unique niche in the architectural hardware industry, establishing itself as a leading supplier of premium interior solutions for both hospitality and residential projects. With a deep-rooted understanding of design trends and a commitment to exceptional service, we have become the trusted partner of architects, designers, and discerning homeowners across the globe.
A Legacy of Innovation and Expertise
Born out of a passion to elevate the aesthetic and functional potential of interior spaces, Brass Works Ltd has consistently pushed the boundaries of architectural hardware. Our innovative culture and highly skilled team have developed a comprehensive portfolio of stunning and functional products that seamlessly enhance the ambience of any space.
Exceptional Quality and Craftsmanship
Our unwavering attention to detail and commitment to quality are evident in every meticulously crafted handle, knob, and accessory. We utilize only the finest materials, carefully selected for their durability, elegance, and resistance to time. Our products reflect a meticulous attention to detail and showcase a stunning interplay of form and function.
Tailored Solutions for Every Project
Recognizing that every project is unique, we offer a diverse range of products with diverse functionalities and aesthetics. Our extensive selection caters to a wide range of styles, allowing architects and designers to create unique and captivating spaces. Additionally, our dedicated team offers tailored solutions, providing personalized guidance on product selection and application.
Dedicated Customer Service and Support
At Brass Works Ltd, we pride ourselves on offering exceptional customer service. Our responsive and highly skilled team are available to provide personalized guidance, answer queries, and ensure your complete satisfaction throughout the entire process.
Partner with Brass Works Ltd and elevate the aesthetic potential of your projects with unparalleled quality, innovation, and unparalleled customer service.Business Closure and Negative Experiences
Several reviewers have reported that the business has closed permanently, with some expressing no surprise due to the company's questionable customer ethic. Others have warned potential customers to stay away, citing scams and fake positive reviews.
Disregard for Clients and Poor Communication
One reviewer had a particularly poor experience, citing total disregard for clients and a lack of communication. Despite chasing the company for updates on their order, they received no response and were eventually told that the delay was due to a festival, with no apology offered.
Positive Experiences
On the other hand, many reviewers have reported positive experiences with the company, praising the quality of their products, competitive pricing, and excellent customer service. Some have highlighted the company's polite and knowledgeable staff, as well as their quick delivery times.
Product Range and Quality
Several reviewers have commentated on the company's extensive range of ironmongery products, including door handles, hinges, and locks. Many have praised the quality of these products, with some noting that they are packaged well and arrive quickly.
Showroom and Online Presence
Some reviewers have visited the company's showroom, praising the excellent range of products on offer and the knowledge of the staff. Others have used the company's website, finding it easy to navigate and order products online.
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