Business Details
Emergency
services
Trusted Commercial Plumbing and Heating Solutions
Flow Rate is a specialist heating and plumbing services provider with extensive experience in commercial and industrial sectors. Established to deliver tailored solutions prioritising safety, compliance, and energy efficiency, we serve facilities management companies, schools, care homes, hospitals, and businesses across Hertfordshire, Bedfordshire, and Buckinghamshire. Our team of Gas Safe registered engineers and qualified plumbers specialises in gas appliance installations, plant room maintenance, water treatment, and emergency breakdown support. With a focus on technical expertise and client satisfaction, we offer planned maintenance contracts, Legionella risk assessments, and system disinfection services. Our commitment to quality is reflected in our adherence to ACOP L8 regulations and IGEM/UP 1 standards.Clients benefit from 24/7 emergency response, transparent pricing, and detailed reporting with photographic evidence and compliance certificates. Recognised for reliability and technical competence, we maintain long-term partnerships through consistent delivery of cost-effective, compliant solutions. Our services include pipe fitting, welding, air source heat pump maintenance, and bespoke system installations. We prioritise client education through informative consultations and practical guidance. Backed by positive testimonials highlighting professionalism and workmanship, we continue to expand our service offerings while maintaining rigorous quality standards.
Services
Gas Appliance Installation
Gas Safety Inspections
Plant Room Maintenance
Water Treatment
Emergency Repairs
Pipe Fitting
Air Source Heat Pump Servicing
Legionella Risk Assessments
System Disinfection
Planned Maintenance
Highlights and features
- We offer 24/7 emergency response for critical heating failures
- Our engineers hold Gas Safe registration for commercial compliance
- We provide detailed photographic reports with all maintenance work
- Specialist Legionella risk assessment and water treatment services
- Experienced team serving commercial clients across three counties
Associations and certifications
- Gas Safe Register
What people say
First class customer service
Highly recommended
Efficient and professional
Expert technical knowledge
Reliable emergency response
Services
Gas Safety Inspections
Our Gas Safety Inspections ensure commercial properties meet legal compliance requirements. Engineers conduct thorough assessments of gas appliances and pipework, identifying potential hazards while providing detailed reports. This service helps maintain safe working environments and prevents carbon monoxide risks through regular maintenance schedules.
Water Treatment
Specialist water treatment services address Legionella risks in commercial systems. We perform disinfection, chlorination, and temperature monitoring to meet ACOP L8 regulations. Our remedial works include tank cleaning, pipe reconfiguration, and microbiological sampling with certified lab testing.
Emergency Repairs
24/7 emergency repair service addresses critical heating failures in commercial properties. Our rapid response team handles gas leaks, boiler breakdowns, and plumbing emergencies. We prioritise swift resolution while maintaining safety standards during urgent intervention scenarios.
Plant Room Maintenance
Comprehensive plant room inspections and maintenance ensure optimal HVAC performance. Engineers assess mechanical equipment condition, test system functionality, and provide compliance documentation. Regular servicing extends equipment lifespan while maintaining operational efficiency in commercial buildings.
Gas Appliance Installation
Professional gas appliance installations for commercial kitchens and industrial settings. Our certified engineers handle catering equipment, boiler systems, and specialised gas installations. All work complies with current safety regulations and includes post-installation safety certification.
Questions
What commercial heating services do you offer?
We provide boiler installations, gas safety checks, plant room maintenance, and emergency repairs for commercial properties across three counties.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency response team handles urgent heating and plumbing failures with rapid call-out times.
Which areas do you cover?
We serve commercial clients in Hertfordshire, Bedfordshire, and Buckinghamshire from our Hockliffe base.
Are your engineers certified?
All our gas engineers hold current Gas Safe registration for commercial heating and plumbing work.
What water treatment services do you provide?
We offer Legionella risk assessments, system disinfection, tank cleaning, and ongoing water quality monitoring services.
How quickly can you respond to service requests?
Emergency call-outs receive priority scheduling with typical response times under four hours during operating hours.
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