Your comfort, our priority.
At MB Plumbing and Heating Engineers Limited, we pride ourselves on being a trusted and reliable plumbing and heating services provider in Matlock, Derbyshire. Our team of Gas Safe registered engineers is dedicated to delivering cost-effective and efficient solutions to meet the unique needs of our customers.
Our Services
We offer a comprehensive range of services, including central heating system installations, repairs, and maintenance, as well as bathroom installations, shower room installations, and wet room installations. Our team is experienced in gas safety, landlord reports, servicing, boiler repairs, underfloor heating, and more. We take pride in our work, ensuring that every job is completed to the highest standards, with attention to detail and a focus on customer satisfaction.
Our Approach
At MB Plumbing and Heating Engineers Limited, we believe in honesty and transparency. We will never advise you to do something that is not in your best interest or try to sell you a service you don't need. Our no-nonsense approach means that we will always provide you with a realistic quote, and our prices are competitive and fair. We understand the importance of reliability, and our engineers will always show up when promised, with the necessary tools and expertise to get the job done efficiently.
Our Customers
We have had the privilege of working with numerous customers in Matlock and surrounding areas, including homeowners, businesses, and landlords. Our customers appreciate our trustworthy and reliable service, and we are proud to have built a reputation for excellence in our industry.
Our Mission
Our mission is to provide our customers with a personalized and professional service, tailored to meet their unique needs and preferences. We strive to build long-term relationships with our customers, based on trust, reliability, and exceptional service.
Unreliable or Excellent Service?
The reviews for MB Plumbing are a mixed bag, with some customers expressing frustration and disappointment, while others have had excellent experiences. Lack of Communication appears to be a common theme among the negative reviews.
Several customers have reported instances of no-shows or failed appointments, which can be frustrating and wasteful. In some cases, these customers have been left feeling concerned that the company is not interested in doing business with them. For example, Marine Stanton Kay waited for a plumbing service visit but was left waiting for hours without the plumber showing up. Similarly, Irving Langmuir arranged for a quote but was left waiting for over two hours before eventually giving up and using another plumber. Michelle Goldsmith had difficulty getting in touch with the company, with multiple unanswered phone calls and missed appointments.
On the other hand, many customers have had positive experiences with MB Plumbing. Professional and Friendly Service is a common theme among the positive reviews. Natalie T, Andy Tromans, Jacky Swift, Adrian Verrill, Carol Gregory, and Sarah Charker have all praised the company's professionalism, friendly staff, and excellent workmanship. For example, Natalie T's plumber arrived on time and gave a great service, while Andy Tromans was impressed with the company's ability to fit a new boiler quickly and efficiently.
Conclusion
Overall, the reviews for MB Plumbing suggest that the company has a mixed reputation. While some customers have had excellent experiences with the company, others have been left feeling frustrated and disappointed. The lack of communication and reliability issues may be a major concern for potential customers.
Be the first to review MB Plumbing & Heating Engineers.
Write a Review
