Business Details
Emergency
services
Professional Chimney Sweeping Services in Hethersett
Established by Steve Rock, a fully qualified chimney sweep registered with the Chimney Sweep Academy, we have dedicated ourselves to ensuring the safety and efficiency of chimneys across Hethersett and surrounding areas. With over a decade of hands-on experience and a commitment to modern, dust-free cleaning methods, we prioritise customer safety, health, and property protection. Our services are designed to meet insurance requirements, prevent carbon monoxide risks, and extend the lifespan of fuel-burning appliances through meticulous maintenance. Every job is backed by an insurance-recognised certificate and a personal guarantee of no mess, reflecting our dedication to professionalism and trustworthiness.Our team combines technical expertise with a personable approach, offering tailored advice and prompt service to both residential and commercial clients. By adhering to strict industry standards and leveraging advanced camera inspections, we ensure transparency and peace of mind for every customer. As a locally trusted service, we pride ourselves on reliability, competitive pricing, and a deep understanding of the unique needs of homes reliant on log burners and wood stoves.
Services
Chimney Sweeping
Bird Nest Removal
Carbon Monoxide Alarms
Smoke Testing
Flue Maintenance
Camera Inspections
Insurance Certificates
Emergency Services
Wood Burner Advice
Nest Blockage Removal
Highlights and features
- We are registered with the Chimney Sweep Academy for industry-standard compliance
- Our modern power sweeping methods ensure thorough, dust-free results
- We provide insurance-recognised certificates with every service
- 24-hour emergency availability for urgent chimney issues
- Over 10 years' experience serving Hethersett and surrounding areas
Associations and certifications
- Chimney Sweep Academy
- Nationally Recognised Trade Association
What people say
Efficient and knows his stuff
No mess whatsoever
Prompt emergency service
Thorough camera inspections
Excellent insurance guidance
Services
Chimney Sweeping
Professional chimney sweeping using modern power methods to remove soot and creosote buildup. Prevents fire hazards and ensures safe appliance operation. Includes comprehensive camera inspection and insurance certificate.
Bird Nest Removal
Safe extraction of bird nests from chimneys using specialist tools. Addresses carbon monoxide risks and maintains proper ventilation. Available with emergency call-out options during nesting season.
Smoke Testing
Diagnostic smoke testing to verify chimney integrity and identify leaks. Confirms safe operation of fuel-burning appliances while meeting insurance compliance requirements.
Carbon Monoxide Safety
Installation of certified carbon monoxide alarms and risk assessment services. Ensures early detection of dangerous gas levels while complying with insurance mandates.
Emergency Services
24-hour response for critical chimney issues including blockages and fire hazards. Rapid deployment to prevent property damage and ensure occupant safety.
People
Steve Rock
Owner & Lead Chimney Sweep
Fully qualified chimney sweep registered with the Chimney Sweep Academy. Over 10 years' experience in residential and commercial chimney maintenance across Norfolk.
Questions
How often should I have my chimney swept?
We recommend quarterly sweeps for wood/coal appliances and annual checks for gas/oil systems, following insurance guidelines.
Do you provide insurance-recognised certificates?
Yes, every service includes a certificate approved by major insurance providers and backed by a national trade association.
Can you handle bird nest blockages?
We safely remove nests using specialist equipment, with emergency options available during nesting season.
Are your methods mess-free?
We use sealed systems and dust sheets to ensure no debris escapes during chimney cleaning processes.
Do you offer carbon monoxide alarm installation?
Yes, we install and test CO alarms to meet safety standards and insurance requirements.
