Business Details
36 Years
experience
Emergency
services
Expert Heating Company & Plumbing Solutions in Cambridge
Established in 1990, the Heating Company has built a reputation as one of East Anglia's leading independent heating and plumbing specialists. Our team of Gas Safe and OFTEC registered engineers brings decades of combined experience to deliver high-quality heating and plumbing solutions for homeowners, landlords, and commercial clients. With 82 years of collective expertise, we specialise in boiler installations, central heating systems, heat pumps, and emergency repairs while maintaining a strong focus on customer satisfaction.Our commitment to excellence is demonstrated through our 10-year warranties and comprehensive after-sales guarantees. As a locally owned business with offices across Cambridgeshire, we combine technical proficiency with exceptional customer service, ensuring every project is completed efficiently and to the highest standards. Our engineers' technical knowledge and friendly approach have earned us a 9.96/10 average score from 132 reviews, reflecting our dedication to quality workmanship and reliability.
Services
Boiler Installation
Plumbing Services
Heat Pump Installation
Air Conditioning
Power Flushing
Landlord Services
Emergency Repairs
Central Heating
Underfloor Heating
Boiler Servicing
Details
- Year established: 1990
Highlights and features
- 25 years' experience in residential and commercial heating
- Gas Safe and OFTEC registered engineers
- 82 years combined experience in our installation team
- 10-year warranties on installations
- Award-winning customer service with 9.96/10 average rating
Associations and certifications
- Gas Safe Registered
- OFTEC Registered
What people say
Timely service
Professional engineers
First class service
Knowledgeable engineer
Reliable solutions
Services
Boiler Installation
We specialise in gas, LPG and oil boiler installations for residential and commercial properties. Our Gas Safe registered engineers ensure safe, efficient installations with full system testing. Customers benefit from comprehensive guarantees and impartial advice on energy-efficient models from leading manufacturers like Worcester Bosch and Ideal.
Heat Pump Installation
Our certified team installs air-to-water heat pump systems for domestic and commercial properties. We provide expert guidance on government incentives and system selection. Our installations focus on energy efficiency while maintaining compatibility with existing heating systems and meeting modern environmental standards.
Emergency Repairs
Available for urgent heating and boiler breakdowns, our response team addresses issues promptly. With Gas Safe and OFTEC registered engineers across multiple locations, we resolve emergencies efficiently. Customers appreciate our fair pricing and rapid resolution of critical heating system failures.
Plumbing Services
We offer comprehensive plumbing solutions including leak repairs, pipe work, and bathroom installations. Our experienced team handles both emergency and scheduled projects. Services cover everything from tap replacements to full central heating system installations with minimal disruption to property occupants.
Power Flushing
Our power flushing service removes sludge and corrosion from heating systems using specialist Kamco equipment. This improves system efficiency and extends boiler lifespan. We recommend this service for systems with cold radiator spots, slow heating, or frequent boiler issues, followed by inhibitor treatment for ongoing protection.
People
Neil Pleasants
Managing Director
With over 30 years' experience in residential and commercial heating sectors, Neil founded the company in 1990 to provide quality heating solutions. He oversees technical operations and maintains industry relationships with major boiler manufacturers.
Kerrie Pleasants
Office Manager
Bringing extensive customer care expertise, Kerrie manages day-to-day operations and client relations. Her background in account management ensures smooth service coordination and high standards of customer communication across all company interactions.
Questions
What heating services do you offer?
We provide boiler installations, central heating systems, heat pumps, air conditioning, emergency repairs, and power flushing services for residential and commercial clients.
Are your engineers qualified?
Yes, all our engineers are Gas Safe and OFTEC registered with combined 82 years' experience in heating and plumbing systems.
Do you offer emergency services?
Yes, we provide urgent boiler and heating breakdown services during our operating hours with prompt response times.
What areas do you cover?
We serve Cambridge, Newmarket, Bury St Edmunds, Ely, Haverhill, and surrounding areas in East Anglia.
How can I book an appointment?
Contact us via our website form or call 01638 781130 to schedule a service appointment with one of our qualified engineers.
What warranties do you offer?
We provide comprehensive after-sales guarantees with up to 10-year warranties available on new boiler installations.
